Is
Poor Documentation Losing You Business?
Your company may be producing great
products but if they're not supported by equally great
documentation you could be driving your customers away.
If
your customers can't get the best out of your products, or
even understand them, the money you've spent on development is
wasted. Poor
documentation weakens
brand loyalty.
10
Reasons... Why Your Company Needs Professionally
Written Technical Publications
Writing for Technical and Non-Technical
Audiences
As
a technical writer I am often asked to explain complex technology to both
technical and non-technical audiences using language the reader will
understand and a format that is easy to digest. This includes:
-
user manuals
-
installation instructions
-
servicing and troubleshooting guides
-
data sheets
-
catalogues
-
document templates
-
embedded indexes
-
online help
-
training aids and documentation
-
illustrations and digital images
Design
for Print and Web
Whatever
application is used to write your documents, Adobe Acrobat can
create suitable pdf (portable document format) output from your master documents to ensure their
suitability for print, web, or any other output. I can help with documents
produced in:
-
Microsoft
Word
-
Adobe
FrameMaker
-
Adobe
PageMaker
-
Adobe
InDesign
I
have extensive experience of using style sheets and formatting tags in
unstructured and structured documents to ensure consistency and produce documents effectively and efficiently.
Documentation for Engineering &
Technology
I
have an engineering degree and 20 years experience of
producing publications for all levels of user in various engineering disciplines:
I
have proven success in managing documents through the product lifecycle
and delivering products on time and to budget.
See
Training for
details of training in the principles of technical authorship and written
communication skills.
Contact Me for enquiries or a
quotation.
